Social media marketing is an integral part of business. Just like the manufacturing unit of a business that aims at producing quality products, its effective marketing help the product to reach every nook and corner of the world.
There are several ways by which a business can market its products and services on social media. These are Facebook, Twitter, LinkedIn, social media messenger. Smallest businesses can easily build and use them to fuel growth.
Chatbots – Serving a great social media marketing tool for business
With the increase in social messenger applications, it is continuously presenting challenges to other modes of communication like mobile etc. As Kik Chatbots are advanced in artificial intelligence, its messaging interface carries out a series of tasks, such as meeting scheduling, weather reporting, assisting users in shopping etc. in a very easy and efficient manner.
Facebook has recently offered an amazing functionality to small business owners to easily build their own chatbots. It helps in publicizing their business in a targeted way.
The incredible potential available at a cheap and easy installation has ignited the entire chatbot economy. The best part is that even the smallest businesses can make the best use of this amazing technology to improve and enhance their services.
About chatbots
Chatbots are basically text-based messaging services that are backed up by artificial intelligence (AI). It helps people to interact with their preferred brands on chat platforms. Kik chatbots assist small businesses in accomplishing a variety of tasks for companies to build their brand image among users.
From fun to functional, chatbots are an interesting messenger app that has dominated the entire social marketing sector for advertising companies and brands of different domains effectively.
How do chatbots benefit a brand?
These bots act as a channel for consumers to interact with their choice of brands. The incorporation of chatbot helps a business achieve customer interaction capabilities. This leads to enhancement of the services and overall success of a business.
Due to the inexpensive nature of chatbots, it is becoming a competition for the smallest businesses to join and get benefitted by this remarkable technology.
This application is designed in a way to include features to perfectly suit the demand of present day’s customers who require greater convenience. The simplicity of chatbots delights consumers and relieves them from hassles of requiring the installation of a local app.
Thus, chatbots are potentially a huge opportunity for the small business owner to grow and market them effectively to their potential customers.
Working of chatbots?
Chatbots are based on protocols and rules. It works in response to specific commands. An advanced form of chatbots is capable of artificial intelligence and machine learning. It is self-programmed and helps in understanding language from learning interactions with users.
Chatbots are introduced on several major social media platforms such as Facebook Messenger, Slack, Kik, Telegram, etc.
Benefits of installing chatbots for your business
Chatbots provide below-mentioned benefits to small businesses.
- They provide enhance service
- They are cost efficient and efficient
- Chatbots help users engage in complicated conversations
- Used for teaching and education purposes
- Besides text-based communication, they are also used for sharing rich content like images especially for showcasing products.
- It is one of the most preferred social messaging networks among teenagers in the world. With this app, you can use the app in a web browser, play games, send stickers, pictures and video, and even participate in a group chat.
Consumers easily use a variety of messaging applications like chatbots to effectively interact with brands. With maximum brands present on chatbots, accessing and communicating with your favourite companies and brands has become a lot easier.
