Are you a business owner looking for a fast and convenient way to send parcels on the go? Do you want a quick and hassle-free way to track shipments? Are you also looking to improve customer experience? Then the APC Direct app, in collaboration with Parcel2Go, may be the perfect solution.
Overview
APC Overnight have created an app to help SMEs improve their shipping processes. The app allows users to book a variety of shipping services (including next-day and special delivery), access instant tracking information, and pay for services with a debit or credit card.
Launched alongside APC Expect (an app that provides customers with shipment information and a two-hour delivery slot) the APC Direct app was designed specifically for their SME customers. When the app was released, APC Overnight’s CEO Jonathan Smith, said: “The introduction of these new products demonstrates our continued commitment to provide SMEs with increased options and flexibility for their business and consumers.”
Features
Available through the Google Play Store and iTunes App Store, the APC Direct app offers fantastic time-saving features.
When sending a parcel, the address section can be linked to your device’s contacts, you can use your current location to scan for drop-off and collection points, and it also saves address history (a convenient tool if you often ship to the same customer).
In addition, the app offers a unique tracking tool. The tracker includes a section for recently placed orders and tracking history, meaning users no longer have to enter a tracking number and postcode to find the progress of an order, as shipments can be tracked in just one click.
User Experience
In terms of user experience, the APC Direct app is very easy to navigate. The home screen offers users two choices: to ‘Send a parcel’ or ‘Track your parcel’. Both options have clear quick steps, making the app very user friendly.
The app has been designed to make the shipping process as simple and pain free as possible and as such, each section can be completed with just a few taps. Furthermore, the app offers secure payments via Barclaycard, providing users with peace of mind.
Conclusion
The APC Direct app is a great way to streamline an SME’s shipping process. A fast and convenient way to send a parcel, the app provides a convenient way to book or track on the move. This makes the app an fantastic addition to an SME’s toolkit, as business can be conducted on the go, even if you are working from home, at a meeting or away on a business trip.
